This is how we can help you.

You are welcome to use our live chat to let us know your concerns and get answers to your questions. The helpdesk is also at your disposal with valuable articles on frequently asked questions. Of course, the customer service and claims management team will be happy to help you using the contact options provided. 


You can reach us personally Monday to Friday (working days) between 8am and 6pm.

Contact Customer Service
Contact Claims Management
Pärchen fährt lachend nebeneinander auf Rädern in urbaner Umgebung und schaut sich an

Send us a message

Share your dream bike story & win a voucher!

find dream bike