At Lease a Bike, customers take center stage.
That's why we at Lease a Bike have set ourselves the goal of offering our customers the best possible customer service. We want to exceed expectations and create exceptional experiences.
Our focus is on our customers and meeting their needs. We aim to act proactively and provide our customers with competent and reliable support and the best possible advice.
Thanks to the professional expertise and thorough training of our employees, our customers benefit from tailor-made solutions and transparent communication that responds to our customers' individual wishes and concerns. We set new standards in customer service, which sets us apart from other providers.
We usually process your order within one working day.
Our helpdesk with over 200 articles that provide answers to almost any question - even outside our opening hours.
Personal contact person for short response times on the phone, by email and in live chat. You can contact us here.
All processes are handled in an uncomplicated and paperless manner via our personalized service portal.
As part of the prize, we were put through our paces - and ultimately won! Lease a Bike convinces with 110% support - always & everywhere. As a customer, you are always our focus.