2293 Google Reviews

All-round safe and sound

Our answers to frequent questions from employees.

Carefree leasing.

Thanks to our all-round protection!

We want you to ride your company bike as carefree as possible. That's why you can configure the right all-round protection for your dream bike according to your individual requirements. For example, you are optimally covered in the event of theft or damage. You can find out below which services make up your all-round cover in detail.

Woman with Kalkhoff bike and flowers in big city
 

What is included in our all-round protection?

Theft & damage protection

Employees can choose between the Premium and All-inclusive options and opt for either time or replacement value insurance. In both cases, the bike only needs to be locked.

  • Premium: In the event of theft or total loss, the leasing contract is terminated. The bike only needs to be locked.

  • All-inclusive: In the event of theft or total loss, the bike will be replaced at its original purchase value including accessories. The bike only needs to be locked.

Inspection

Employees can choose between the Basic, Premium or All-inclusive options according to their individual requirements, regardless of the selected variants for theft and damage protection or wear and tear.

  • Basic: 2 inspections at €85 gross* each

  • Premium: 3 inspections at €85 gross* each

  • All-inclusive: 3 inspections at €115 gross* each 

A maximum of one inspection can be carried out per leasing year.

Wear & tear

With regard to the wear and tear budget, employees can also choose the right variant for them from the Basic, Premium or All-inclusive options. 

The wear and tear budget per leasing year is

  • Basic: €50 gross 

  • Premium: €150 gross

  • All-inclusive: unlimited budget

It is not possible to carry over the unused budget to the following leasing year.

Free Europe-wide mobility guarantee

Including 24/7 breakdown assistance. In the event of a claim, we provide various services to maintain mobility, e.g.: 24-hour service hotline, on-site breakdown assistance, arrangement of a bicycle repair shop near a breakdown, towing**, organization of the onward or return journey after an accident** and more.

**from a distance of 10km from your permanent residence

*Note: The costs of the inspections are capped: The inspection in the basic and premium variants can be billed up to a gross amount of €85.00. The costs in the all-inclusive variant can be billed up to a gross amount of €115.00 each. If the available budget is lower, the inspection will be invoiced up to this amount. Any additional inspection costs are to be borne by the lessee or user.

 
 

Note: New Conditions for all-round cover

The information listed on all-round protection applies to new contracts from March 13, 2025 onwards and does not affect all contracts concluded before this date.

 
 

All-round protection according to your requirements

Lease a Bike allows you to configure your all-round protection according to your riding style and needs. Our colleague Anna from Customer Service explains in the video how you can make your individual choice and which options you can choose from. 

 
Woman with Kalkhoff bike and flowerbasket is standing in front of wall

Care & maintenance

Who is responsible for the care and maintenance of my company bike?

The all-round protection includes a budget for inspections of the company bike. Depending on the inspection option selected, your available budget for inspections per leasing year and the number of possible inspections during the leasing period will vary. 

The wear and tear budget per leasing year also varies depending on the option selected. The costs for inspections and wear and tear repairs are settled via the budget booked in each case. If the budget is exceeded, you pay the difference. Simply contact one of the Lease a Bike specialist dealers and make an appointment.

Where can I have an inspection or maintenance carried out?

Inspections and wear and tear repairs can be carried out at any Lease a Bike dealer.

Simply use the dealer search function on our website to find a registered Lease a Bike dealer. Please find out in advance whether the dealer you are looking for can also carry out the service for the manufacturer of your bike.

Warranty & wear and tear

What are the warranty periods for service bikes?

The statutory warranty period is two years. After this period has expired, damage, for example to the drive or battery of pedelecs/e-bikes, is still covered by our all-round protection during the term of the contract. Warranty and guarantee claims are handled directly by the Lease a Bike specialist shop from which the company bike was purchased.

Woman with Kalkhoff bike is riding her bike in summer in the city
Cannondale Bikes woman on race bike is looking ahead while being focused

Which parts are considered wear parts?

Every Lease a Bike service bike receives an all-round protection package with an individually selected annual wear and tear budget when the contract is concluded. We use this budget to cover all necessary repairs to restore operational safety as well as wear-related repairs. This includes the following wear parts, among others:

  • Tire casing

  • inner tube

  • Brake pads

  • brake disks

  • chain

  • Cassette/sprocket

  • Sprocket

  • Chainring

  • Bottom bracket

  • lights

  • Brake and shift cables.

Choose all-round protection package and calculate savings

Cycling is good for your health. But it's also good for your employees' wallets. And thanks to the all-round cover, you are well protected all round! What's more, a company bike can be up to 40 % cheaper than buying one. Salary conversion reduces the taxable gross salary and therefore also the social security contributions and taxes. Please note that the leasing rate shown in the calculator is a non-binding calculation example.

Calculate your savings in the bike leasing calculator.

Loading calculator...

Any further questions?

Tab 1 Icon
I still have a question
Tab 2 Icon
Contact us
I want to register
I want to register
Bike leasing briefly explained
Costs & effort
All about the leasing contract
All-round protection
Damage, theft or breakdown
Taxation
This could also interest you
Tips
Other

Tips for securing your bike, e-bike or company bike: The best parking spaces and anti-theft devices

The security of bicycles, especially e-bikes and company bikes, is an important issue now more than ever, especially in urban areas. A stolen bike not only means a financial loss, but can also cause considerable inconvenience and emotional distress, especially if it is used as a daily means of transportation. Find out how to identify secure parking spaces, which locks are best and how you should act quickly and effectively if your bike is stolen.

10th July 2024
man stands with blue bike

Tips
News
All about bikes

E-bike batteries: innovations and optimal use

E-bike batteries are diverse and differ in their chemistry, capacity and shape. Lithium-ion and lithium-polymer batteries are currently the most popular, but new developments such as calcium-air batteries could shape the future. Discover the different types of batteries, their advantages and disadvantages and valuable tips for longer life and optimal use.

26th July 2024
man and woman with bikes

News
Other

Company bike leasing: A key to more cycling fun in everyday life

According to the Bicycle Monitor 2023 published by the Federal Ministry for Digital and Transport, one in four Germans between the ages of 14 and 69 rarely or never use a bicycle. This statistic shows that despite the increasing popularity of the bicycle as an environmentally friendly means of transportation, many people still see obstacles to pedaling regularly. The reasons include the weather, the need for regular transportation by car, long distances, fear of dangerous situations in traffic and physical exertion.

12th June 2024
man and woman with bikes