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Damage and theft reports

Our answers to frequent questions from employers.

Regular maintenance

To ensure that your new dream bike is a safe and functional companion in everyday life and on the way to work, it should be serviced regularly. Some maintenance can easily be carried out by yourself without having to contact a professional. For example, the tire pressure should be checked regularly and the bike should be cleaned to protect it from rust. The chain should also be checked. Our specialist retail partners offer support as part of the all-round protection.

Tips and tricks for maintaining your company bike.
Woman with Kalkhoff bike

Crash or flat tire?

How is the company bike insured?

The all-round protection package that the employee selects for the company bike guarantees carefree leasing. If maintenance cannot be carried out by the employee themselves, the professionals at our specialist bike shops can help.

Man with bike in the mountains
Woman with Kalkhoff bike in greenhouse

Our theft & damage protection covers all sudden and unforeseeable damage or destruction to the leased object, e.g. due to theft, burglary or break-in:

  • Theft, burglary or robbery

  • operating errors

  • Simple negligence

  • accidental damage

  • vandalism

  • Design, material or workmanship defects

  • Overvoltage, induction or implosion

  • Storm, frost, ice, earthquake or flooding

  • Damage to the motor or battery

Note: Depending on the option selected (Premium or All-inclusive), a distinction is made between time and replacement value insurance. If the premium option for theft and damage protection has been selected, the leasing contract is terminated in the event of theft or total loss and the bike is not replaced. The bike only needs to be locked. If the all-inclusive option was selected, the bike will be replaced in the event of theft or total loss, provided the bike was locked. 

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Bike leasing briefly explained
Costs & effort
All about the leasing contract
All-round protection
Damage, theft or breakdown
Taxation